A complete ERP capability catalog
From the AI core to the platform foundation — every module shares the same tenants, permissions, audit trail and data model. Enable what you need, when you need it.
AI core
AI is not a chat box in the corner. It runs on your tenant's real events, audit records and workflow traces — and it keeps working while everyone sleeps.
- Smart model routing picks the best model for each task across providers — your team never manages API keys or model endpoints
- Per-tenant AI credit quotas with usage metering keep spend predictable and per-module consumption visible
- Overnight anomaly summaries built from real audit and event data: stuck orders, stalled shipments, SLA breaches
- SOP drafts generated from how your team actually resolved recurring cases — institutional knowledge, written down
- Lights-out factory mode: agents monitor queues, triage exceptions and run approved workflows autonomously
- Recurring patterns become concrete automation proposals you can approve, schedule and audit
E-Commerce storefront
A complete storefront on top of the order backbone — catalog, orders and customers in one operational core, with Saleor as a native commerce channel.
- Product catalog with variants, attributes, brands and channel-specific pricing
- Full order lifecycle: checkout, fulfillment, returns, refunds and exchanges
- Customer accounts, segments and complete purchase history on one timeline
- Saleor channel integration syncs products, inventory and orders both ways
- B2B-ready: customer-specific price lists, quotes and account terms
Customer service & tickets
A unified support inbox where tickets live next to the orders, shipments and invoices they reference — agents see the full context without switching tools.
- Unified inbox: tickets, email threads and chat messages in one queue
- Email, Freshdesk and WhatsApp adapters ingest conversations automatically
- SLA policies, priorities and escalation rules with breach alerts
- Every ticket links directly to related orders, shipments and invoices
- AI-assisted reply drafts grounded in the customer's real order and case data
Logistics & supply chain
From domestic parcels to cross-border freight — shipments, carriers, warehouses and trade documents on one auditable status machine.
- Domestic parcels: creation, carrier assignment, label printing and live tracking
- International freight across ocean, air and rail with milestones and container tracking
- Trade document system: commercial invoices, packing lists, bills of lading and customs declarations generated from shipment data
- Warehouse management: zones, locations, batches, serial numbers and every stock movement
- Carrier adapters and tracking webhooks push status changes in real time
- Exception queues surface delays, lost parcels and failed deliveries before customers ask
Enterprise core modules
The entire back office on the same foundation — finance, HR, projects and contracts share one data model and one audit trail.
- Finance: invoicing, expenses, receivables/payables and multi-currency books
- HR: employee records, org structure, roles, leave and attendance
- Projects: tasks, milestones, time tracking and budget burn-down
- Field service: dispatch orders, on-site work reports and customer sign-off
- Contracts: auto-generated from templates with variables, approval flows and e-signing
- Calendar, workbench, notification center, BI reports and geo-route planning built in
Platform foundation
Every module runs on the same platform core — isolation, permissions and auditability are defaults, not add-ons.
- Multi-tenant isolation: schema-per-tenant data separation behind a shared control plane
- Role-based access control with fine-grained permission points per module
- Audit trail on every mutation — who changed what, when and from where
- Event bus, background jobs and webhooks — modules integrate without tight coupling
- Open API & SDK, plus payments and billing for plans and usage metering
- Six-language UI, document storage with AI parsing, work boards and custom objects
Ready to see it in action?
Book a guided demo or pick a plan and start today.